Website Terms of Use

Welcome to the website Audiofeel.pro (“the Site”). The operator of the site (“the Operator” and/or “the Company”) grants access to this internet site under its control, known by the name “SoundGuard LTD,” as well as to the services subject to this site and available from its domain and sub-domains, all subject to the terms of use detailed below.

You confirm that you have read the terms of use for the site detailed below and that you agree to use the site subject to the detailed terms. You agree to read all the detailed terms below before starting to use the site. If you do not agree to accept the detailed terms below, you are not authorized to access, exploit, or use the site.

We may change and/or edit and/or update the terms of use from time to time. You are invited to check the page occasionally to ensure you are familiar with all the changes. The latest version 010208 was published on 14.02.24.

Introduction

  • These terms apply to the use of the site and the contents included in it through any computer or other communication device (such as a mobile phone, all types of Personal Digital Assistants, etc.). These terms also apply to the use of the site, whether through the internet or through any other network or means of communication.
  • These terms of use are in addition to any other regulations found on the site, and in the case of inconsistency, the specific regulations prevail.
  • Anywhere in this agreement where the word “user” is mentioned, the agreement refers to “registered user” and “non-registered user,” “surfer,” etc., unless stated otherwise.
  • The site in its entirety, including all the information appearing on it, the software underlying it, and the information and material accessed through the site, are presented and available to you as-is (“AS-IS”).
  • The term “information” and/or “content” includes information of any kind and type, including but not limited to all verbal, visual, audio, audio-visual content or any combination thereof, as well as their design, processing, editing, distribution, and presentation method, including but not limited to any image, photograph, illustration, animation, diagram, figure, simulation, sample, clip, audio file, and musical file; any software, file, computer code, application, format, protocol, database, and interface and any character, sign, symbol, and icon. All of these will hereinafter be referred to as “Content”.
  • For any question relating to the use of the site, you can contact the operator’s representative at the email address [email protected], and the operator will do everything in its power to handle inquiries as soon as possible.

Purpose of the Site

The site serves for the sale of electronics, electrical products, and computers, including repairs in the field.

The Registration Process for the Site

The registration process on the site may require the user to provide the following details:

  • User’s credit card details.
  • User’s ID.
  • User’s first and last name.
  • User’s email address.
  • User’s residential address.
  • User’s phone number.

Under the law, you are not obligated to provide the details mentioned above, but without providing complete and accurate details, you will not be able to use the site’s services for ordering products and services.

You are aware that providing false information is a criminal offense according to the law.

If and when the operator finds that the registration details or the order you provided are not correct or accurate, the operator reserves the right to take legal action against the user for damages caused to the operator, its agents, service providers, or any third party due to providing the wrong details.

Use of the Site

The use of the site is personal and exclusive to each user and is not subject to endorsement, lending, or transfer in any way.

To purchase in the website you must be over the age of 18 according to the israeli law.

It is forbidden to operate or allow the operation of any computer application or any other means, including software of the type Crawlers, Robots, etc., for the purpose of searching, scanning, copying, or automatic retrieval of content from the site. In this context, it is forbidden to create or use such means to create a collection, compilation, or repository containing content from the site.

It is forbidden to display content from the site in any way, including through any software, device, accessory, or communication protocol – that changes their design on the site or omits any content whatsoever, especially advertisements and commercial content.

The user of the site is absolutely prohibited from making changes or copying, distributing, broadcasting, displaying, performing, reproducing, publishing, licensing, creating derivative works, or selling item by item of the information, software, products, or services originating from the site.

Broadcasts and information to and from the site are not confidential. The burden of confidentiality of information, documents, or messages transferred to the site from it and through it lies with the user.

You agree that in broadcasting information to the site or from it, no relationships are created between you and the operator that go beyond those detailed in this agreement.

Records of data as they appear on the operator’s computers or on behalf of it will constitute the determining date in any matter related to the use of the site, including conflicts, disputes, whether in court or out of it, and any matter that requires reliance on data related to the use of the site.

Subject to the disclaimer of any law prescribing otherwise, the company does not express any position and is not responsible, expressly or implicitly for:

  • Regarding the content, material, information, and actions that access to them is made possible through access to the site;
  • Regarding any product, software, or services, access to which was made through an electronic link from the site;
  • For any damage caused or likely to be caused due to the sending of confidential or sensitive information through the site;
  • For any damage caused or likely to be caused due to a defect or failure in the software operating the site or enabling access to the site.

Promotional Email

Approval of the terms of use of the site and providing an email and/or phone number of the user constitutes consent to the launch of advertising material according to the Communications Law (Telecommunications and Broadcasts) (Amendment No. 40), 2008. Nevertheless, the user may cancel his consent by sending a message to the site management at the address [email protected], as well as in the other ways mentioned.

As long as a cancellation notice for consent to receive advertising material has not been given, the site operator is entitled, according to the law, to use the user’s details, as registered on the site, and/or to transfer users’ details to third parties in order to expose the registered users to updates and/or relevant marketing material in any media means.

The Services and Products Sold on the Site

The detail and information presented for each service or product on the site are displayed as these details will be provided to the company by the service providers and the various suppliers.

The pictures regarding the products and services sold on the site are for illustration only. There may be differences and changes between the appearance of the products in the pictures and the products that will actually be provided.

Any claim regarding the quality and reliability of the information as stated appearing in the product or service specification will be addressed to the service providers and the products themselves.

Some of the products sold on the site are sold without physical instruction manuals since the instruction manuals for these products are found on the manufacturer’s sites or on the company’s site. In addition, some of the products sold on the site are sold without Hebrew instruction manuals but with English instruction manuals, as is customary in technical products.

The Company’s Warranty for Its Services and Products

The company’s warranty for repairing and/or replacing a product will only be given concerning its products and services as defined in the Consumer Protection (Warranty and After-Sales Service) Regulations, 2006, and this at a cost of at least 200 NIS and for a period of up to a year from the date of the transaction unless stated otherwise in the warranty certificate attached to the invoice and/or the product packaging at the time of purchase.

The warranty for a product that will be repaired and/or replaced will continue until the end of the warranty period from the original purchase date and is not extended due to repair or replacement.

The company’s warranty is conditional on:

A. Invoice serving as proof of purchase;

B. That the product was not damaged due to faulty use;

C. That the product was not used contrary to the operating and use instructions;

D. That no damage was caused to the product as a result of any external factor (pressure, liquids, corrosion);

E. That no attempt was made to repair or modify the product except by the company. F. That there was no removal and/or tearing of the warranty sticker and/or the product identification number sticker.

If the defective product under warranty is not in stock and cannot be repaired, the company will be entitled to replace the product with an equivalent product in quality and performance and/or better, subject to the law.

The warranty for the product does not include any technical support and/or obligation to instruct on operating the product.

Products submitted by the customer for repair and not collected within 30 days from the date of notifying the customer of the completion of the repair will be sent for recycling and/or grinding and/or to the trash without prior notice.

Online Orders Through the Site

It is possible to place orders and purchase services and products offered by the company on the site, according to the possible payment channels of the company. Payment for the service or product will be made before receiving the service or product.

In any case of a delay in making the payment, the company will suspend the user’s account until the payment issue is fully clarified and fully charged in practice.

Tax invoices will be sent to the user by email to the address the user entered at the time of registration.

The prices of the products and services on the site include VAT.

The sale of products and services on the site is until the end of the stock. If the product or service is no longer available, representatives of the company will contact the user to choose an alternative product or refund the payment.

Product Supply

The company will act to supply the product or service purchased through the site to the user with an address in Israel, and this within 21 working days from making the purchase.

Shipping fees will be paid separately by the customer as part of the payment for the product.

The user who purchases a product on the site has the option to collect the product personally, and this in coordination in advance with the company’s customer service.

The company is not responsible for any delay in supplying the service or product purchased on the site as a result of factors not under its control.

Cancellations and Returns

A customer wishing to cancel a purchase made through the site will act according to the provisions of the Consumer Protection Law, 1981, and the Consumer Protection Regulations (Cancellation of Transaction), 2010.

The customer is entitled to cancel the transaction within 14 days from the date of the transaction, not due to a defect, provided that:

A. The product is in its original packaging that has not been opened;

B. No use has been made of the product;

C. Against payment of cancellation fees at the rate of 5% of the price of the goods or the value of the service or 100 new shekels, whichever is lower.

It will be clarified that the products are sold by the company as-is and it is the customer’s responsibility to check the suitability of the product to his requirements and this before making the sale.

It will be clarified that regarding products with a commitment to future supply (more than a month) cancellation fees will be charged at the rate of 5% of the price of the goods or the value of the service or 100 new shekels, whichever is lower.

No refund on shipping fees (even if the customer arrived to collect the product)

In the event of canceling a remote sale transaction not due to a defect, the cost of shipping and returning the product will be borne by the buyer.

In the case of a defect in the product, the customer will inform the company, a check will be made against the customer and if necessary, the date for collecting the product will be coordinated. A monetary refund will be given in accordance with the provisions of the law.

A person with a disability, a senior citizen, or an immigrant is entitled to cancel a transaction, within four months from the day it was made, from the day of receiving the product provided that the transaction includes a conversation between the company and the customer as stated (including a conversation through electronic communication).

The company will be entitled to request from the customer a document, as detailed in the law, proving that he is a person with a disability, a senior citizen, or an immigrant, as the case may be.

The right to cancel the transaction does not apply to the following products:

A. Information as defined in the Computers Law, 1995;

B. Products that were specially created for the consumer following the transaction;

C. Products given for recording, transcription, or duplication, whose consumer has opened their original packaging;

The company reserves the right to cancel, at its sole discretion and without any prior notice, an offer, transaction, or purchase of a product in any of the following cases:

  • When the product or service ran out of stock, in this case, the operator may offer an alternative product and if the user wishes so his money will be returned.
  • When the company suspects that an illegal activity has been\is being carried out.
  • When the company believes that a technical error occurred\prevents reasonable use of the site or product.
  • In the event that an operating system / OEM office was purchased and no desktop or laptop computer was purchased in the same order.
  • When the operator believes that an act of God, war, hostilities, or terrorism occurred that prevents further reasonable use of the site.
  • When the operator believes that a mistake occurred in one of the product specification data, in the site content or in any matter related to the publication of the products and services on the site.
  • When the operator believes that an action was taken that contradicts one of the terms of use of these.
    Continuity, Availability, and Reliability of the Service

    The company does everything in its power to ensure the reliability and accuracy of the information on the site, but it cannot guarantee the reliability and accuracy of the information, as mentioned. If inaccuracies in the information on the site are discovered, please notify the company so that it can correct it.

    The company reserves the exclusive right to make any change to the site at any time for any reason, without prior notice and without any liability on its part.

    The company may close the site and change from time to time, its structure, appearance, and the availability of the services and content provided in it, without any prior notice.

    The company does not commit that the service provided on the site will not be disrupted, will be provided orderly without interruptions and malfunctions and/or will be immune from unauthorized access to the company’s computers, damages, malfunctions, failures in hardware and software, or communication lines at the company or at its suppliers, or will be damaged for any other reason. The company will not be responsible for any direct or indirect damage – mental anguish and the like that will be caused to you or your property as a result.

    Privacy

    Please read our privacy policy at the link: https://audiofeel.pro/privacy-policy

    Jurisdiction

    This agreement shall be subject to the laws of the State of Israel. The exclusive jurisdiction to discuss any dispute arising from this agreement shall be given to the Tel Aviv court.

    Advertisement

    The responsibility for the content of the advertisements published on the site, including the details of the information and the rights, lies with the advertisers only. The company has no responsibility regarding the content of the advertisements on the site or their reliability. It should be emphasized that the publication of commercial information in itself does not constitute encouragement or recommendation to purchase the services or products offered for sale on the site. The company does not screen the content, truthfulness, and advisability of the advertisements published on the site.

    Advertisement

    The responsibility for the content of the advertisements published on the site, including the details of the information and the rights, lies with the advertisers only. The company has no responsibility regarding the content of the advertisements on the site or their reliability. It should be emphasized that the publication of commercial information in itself does not constitute encouragement or recommendation to purchase the services or products offered for sale on the site. The company does not screen the content, truthfulness, and advisability of the advertisements published on the site.

    Intellectual Property

    All pages on the site are the property of the company. It is forbidden to copy or publish any part of the pages without the company’s explicit consent.

    The site and the content that appear on it are protected by the copyright laws of the State of Israel, international conventions, and copyright laws of other countries. The content on the site is for your private and non-commercial use only. You agree to subject yourself to the terms of use that the company will include, along with the material and content that will be displayed on the site. You are entitled to retrieve and prepare a single archival copy of the content appearing on the site for your private and non-commercial use only.

    All copyrights on the site including its design, content, application, computer code, and any other material included in it, belong exclusively to the company and/or the company’s content providers and/or the company’s business partners.

    It is forbidden to copy, distribute, display publicly, translate, or transfer to a third party any part of the protected material without obtaining the company’s explicit written consent in advance.

    The company’s name, the domain name of the site, the company’s registered trademarks, and the company’s unregistered trademarks are the exclusive property of the company. All other marks found on the site are the trademarks of their owners, respectively. No action shall be taken that may infringe on the property rights of the trademarks.

    External Links

    The site contains pointers and electronic links (hyperlink) to sources of information or other resources found on other sites on the internet (“Other Sources”), and from these sources to the site itself.

    Unless expressly stated otherwise by the operator, electronic links to and from the site cannot be interpreted as expressing support or sponsorship, expressly or implicitly, by the operator, regarding those other sources.

    The operator does not commit that all the links found on the site will be valid and will lead to an active internet site. The mere existence of a certain link on the site does not teach that the content of the linked site is reliable, complete, or up-to-date, and the operator will not bear any responsibility in this regard.

    Without detracting from the aforementioned, the operator is not responsible for any content, data, or visual elements to which the links lead and is not responsible for any result that will be caused by using them or relying on them.

    Without detracting from the aforementioned, the operator is not responsible for any indirect or direct damage, that will be caused to you or your property as a result of using or relying on the information and content that appear on the sites to which you will arrive through the use of the existing links on the site. The operator is not responsible for any indirect or direct damage due to the use or reliance on information and content published on the site by third parties.

    When the credit card company does not approve one of the user’s details.

    Advertisement

    The responsibility for the content of the advertisements published on the site, including the details of the information and the rights, lies with the advertisers only. The company has no responsibility regarding the content of the advertisements on the site or their reliability. It should be emphasized that the publication of commercial information in itself does not constitute encouragement or recommendation to purchase the services or products offered for sale on the site. The company does not screen the content, truthfulness, and advisability of the advertisements published on the site.

    Misuse of the Site and Termination of Use

    The company strives to ensure that the services offered on the site do not infringe copyright, trademark rights, or any other rights of third parties. If you fear that your rights have been violated, please send a message about it to our office as soon as possible at the email address [email protected] and we will act as soon as possible to examine your complaint.

    The company reserves the right to limit and prevent the activity of a user on the site temporarily or permanently, at its sole discretion. In these cases, where the company believes that a user has acted in a way that contradicts these terms of use, or in any matter that the company finds appropriate, the company will take all the measures at its disposal without giving prior notice to the user, including, but not limited to, cases such as:

    • A user who provided false personal information.
    • A user who performed an act/omission which, in the company’s opinion, could harm him or third parties.
    • A user who violated these terms of use.

    The company will not be responsible for any action that caused disruption to the site, including, but not limited to, cases where illegal activities were carried out or actions of misuse of the site, except if the action was carried out by the company itself, not in good faith and maliciously.

    The company will be entitled, at its discretion, to immediately, unilaterally, and without any prior notice, terminate the provision of the services under this agreement, without any remedies being taken against it.

    Contact

    The operator is careful to comply with the law and respects the rights of site users and third parties to privacy and a good name. If you believe that your rights have been violated, please contact us as soon as possible according to the details below, and we will strive to handle your inquiry as soon as possible. Inquiries as mentioned can be sent to: