Shipping Policy

At AudioFeel, we strive to provide you with the best shipping experience for our high-fidelity earplugs. Please review our shipping policy below to understand the details and processes involved in your order delivery.

Shipping Area

Currently, Audiofeel ships exclusively within Israel. We are committed to delivering your products safely and promptly within this region.

Processing Time

Orders are processed within 1-2 business days. Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.

Shipping Rates and Delivery Times

We offer standard shipping for all orders. Delivery times and shipping rates are as follows:

  • Standard Shipping: 3-5 business days, with a flat rate of ₪39.
  • E-Post: 3-5 business days, with a flat rate of ₪19.
  • Free Shipping over ₪250: 3-5 business days, with no added charge.

Please note that delivery times are estimates and may vary due to unforeseen circumstances.

Order Tracking

After your order has been shipped, you will receive a tracking number via SMS from our shipping provider. You can use this number to track your package on our carrier’s website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Shipping Restrictions

We currently do not ship to P.O. boxes or military addresses.

Address Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible at [email protected]

We will do our best to accommodate your request, but please note that address changes cannot be guaranteed once an order has been processed.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at audiofeel.pro

We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us

If you have any questions about our shipping policy, please feel free to contact us at [email protected]

Thank you for choosing Audiofeel. We appreciate your business and are dedicated to providing you with exceptional service.