Questions you ask | Answers we love

Faq

How do I insert my AudioFeel?

  1. Hold the ring part of the earplug between your thumb and index finger.
  2. Put the ring part into your ear canal. Push it in gently.
  3. Turn the ring clockwise slowly until your ear canal feels sealed shut.
  4. Adjust the ring so it fits comfortably in your ear.
  5. Make sure the earplugs are not sticking out from the front of your ear and are hidden inside.
  6. Follow steps 1-5 to put the other earplug in your other ear.

How do I clean my AudioFeel?

First, remove the earplugs from the case. Gently turn the rubber eartips inside out, pull them off the earplug stems, then wipe the eartips clean with a damp cloth without using harsh cleaners. Make sure to turn the eartips back to their normal position aligned correctly on the earplug stems before carefully pushing them back onto the stems so they fit snugly. Finally, place the cleaned earplugs back in the case for storage.

Which ear tip is best for me?

Begin by trying the medium (M) sized ear tips, which are the default size in the AudioFeel case. Wear them and assess how they fit and feel in your ears. If the ear tips are loose, fall out easily, or do not seem to reduce environmental sounds, then switch to a larger sized ear tip (L). However, if you have difficulty inserting the medium ear tips or they feel too tight in your ears, switch to a smaller sized ear tip instead (S, XS). Keep trying different sized ear tips until you find the ones that are comfortable, stay in place, and adequately muffle external noise.

How do I change the eartips?

To change the eartips, first grasp the eartip between your thumb and index finger. Then, push and twist the eartip onto the earplug's stem, sliding it down as far as it will go. Make sure to flip the flexible part of the eartip backwards before pushing it onto the stem. Keep pushing and twisting the eartip until it is fully installed at the base of the earplug's stem and can no longer slide down further.

What is Sound Reduction?

The loudness of noise is measured in units called decibels. Higher decibel levels mean the noise is more intense. Greater noise reduction is needed to protect your hearing from noises with higher decibel levels. This is because very loud noises can damage your hearing over time (see Table below).

 

How do I store my AudioFeel?

Store AudioFeel in the provided case or a clean, dry container. 

We recommend attaching the case to your keychain using the provided rubber band.

Avoid exposing AudioFeel to extreme temperatures, direct sunlight, or excessive humidity.

What is AudioFeel LIVE designed for?

The AudioFeel Live earplugs are made for listening to music. They have a special acoustic channel and filter. This reduces noise to protect your hearing. But it still keeps the music sound clear and good quality. The AudioFeel Live earplugs work great for festivals, concerts, and other live music events.

How much less decibels does AudioFeel Live provide?

The AudioFeel Live reduces 16 decibels (SNR) and provides up to 7 dB (NRR) allowing you to protect your hearing but still keep the music sound clear and good quality and keeping speech clear for chats during the music event.

What are the noise levels of the environments around me?

Moderate: 40-60 dB (quiet office, light traffic, normal conversation)

Loud (60-80 dB)

Loud: 60-80 dB (busy restaurant, city street, dishwasher, electric shaver)

Irritating (70-80 dB)

Irritating: 70-80 dB (vacuum cleaner, average traffic noise)

Very Loud (80-110 dB)

Very Loud: 80-110 dB (blender, heavy traffic, personal listening device at maximum volume, power tools)

Uncomfortable (110-120 dB)

Uncomfortable: 110-120 dB (jet plane, rock concert, car horn, leaf blower, power saw)

Painful & Dangerous: 120-140 dB (aircraft takeoff, thunderclap, chainsaw, high-caliber gunshot)

  • Prolonged exposure to DB levels exceeding 85 decibels can result in hearing damage.

How does audiofeel keep me connected while keeping my hearing safe?

Our design is specifically designed to keep out harmful frequencies. 

We designed LIVE with musicians, ravers and Dj’s in mind and have made sure you’ll keep vibing while wearing them 

Here’s how it works: 

125 Hz: -5 dB

250 Hz: -8 dB

500 Hz: -10 dB

1000 Hz: -12 dB

2000 Hz: -12 dB

4000 Hz: -12 dB

8000 Hz: -12 dB

Decibels reduction rate in Hertz

When will i get my order?

We know you can't wait. We're also super excited. We try our best to deliver your products ASAP. It usually takes between 3-5 business days from the minute you place an order untill it reaches your doorstep. If you have more questions, be sure to stay in touch.

t
Fast Delivery
t
Perfect Gift
t
Perfect Gift
t
Safe Transport